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Annotated Support Center

Welcome to the Annotated Help & Support portal. Find guidance for using Annotated on Roku TV, the Chrome browser extension, and our web community platform.

Direct Support & Inquiries

Need help with an account or channel?

Our support team is available via email for technical questions, bug reports, and feedback.

Contact Support

Roku TV Channel Guide & FAQ

How do I browse Community Notes on my Roku remote?

Press [Right] or [*] (Options) on your Roku remote to toggle active rail browsing. Use [Up] and [Down] to scroll through notes, and press [OK] to open the full inspection modal.

How does the Mobile Pass QR Code work?

When viewing an annotation on TV, scan the on-screen QR code with your smartphone camera. You will be directed to our mobile pass view (/n/[slug]) where you can read the unabridged source quote, tap “Open Original Source ↗” to view the primary document, or jump into the web discussion.

How do I react to videos on TV?

In passive playback mode, navigate along the bottom reaction pills (🔥 Fire, 🤔 Thinking, 💡 Insight, 💯 Verified, 👎 Scrutiny) and press [OK] to send your emote in real-time.

What do the fact-check badges mean?

Annotated uses automated contextual analysis powered by Google Gemini AI along with primary source checks. Notes labeled “Verified Accurate” have multi-source primary documentation confirmed, while others highlight omissions or disputed claims.

How do I report objectionable content or block abusive users?

We have zero tolerance for objectionable content, harassment, child endangerment, or abusive behavior. In-app reporting and user blocking are built into all our apps:

  • On TV (Roku/Fire TV): Select the [Report] button on any clip card to submit an immediate report and hide the card.
  • On Web: Click the flag icon on any note or comment card to file a report with categorized reasons and immediately block the author.
  • On Android: Tap the flag icon on any note card or detail screen to report objectionable material and block abusive creators.
  • Direct Email: You can also email our dedicated moderation inbox at magnetarsenti@gmail.com. All reports are acted upon within 24 hours.

Browser Extension Support

The Annotated Chrome Extension allows you to highlight text, clip videos, and drop community notes on any webpage.

Install from Chrome Web Store•About the Platform

Additional Resources